Business Recruitment & Retention Survey

Please enter the contact information requested below. All requested information is "optional'. However, the information obtained will be used solely for research purposes by the Conway Chamber of Commerce, and will not be sold or distributed to any third parties . THANK YOU FOR YOUR TIME & SUPPORT!!

First Name

Last Name

Job Title (person filling out this survey)

Business Name *

Address Line 1

Address Line 2

City

Zip/Postal Code

Which local Chambers of Commerce are you currently a member of?

Conway Chamber of Commerce Myrtle Beach Chamber of Commerce North Myrtle Beach Chamber of Commerce Little River Chamber of Commerce

Other (Please Specify)

Is your business open year round? Which months are you open for business?

	All Year	January	February	March	April	May	June	July	August	September	October	November	December
Yes

No

Describe the company ownership; please pick one of the following choices.

Sole Proprietorship Partnership Corporation Franchise Non-Profit None of the Above Other

Other (Please Specify)

Your local business facilities are...

Owned Leased Home-Based None of the Above Other

Other (Please Specify)

How long has your business been operational?

Less that 1 year 1-3 years 4-6 years 6-9 years 10-20 years 20+ years None of the above (Please explain in the "other" box.) Other

Other (Please Specify)

Present Conditions & Business Issues

Are your present facilities...

too large? too small? just right? Other

Other (Please Specify)

Do any of the following currently present your business with difficulties? (mark all that apply)

Zoning Regulation Taxes Workforce Issues Financing Marketing Technology None of the above Other

Other (Please Specify)

What are the competitive advantages of your business? (mark all that apply)

Price Location Quality Reputation Knowledgeable Suppliers Employees Other

Other (Please Specify)

What are the greatest CHALLENGES for your business currently?

What are the most important EXPECTATIONS you have of the Conway Chamber of Commerce?

Do you anticipate adding new products or services in the next 2 years that will significantly affect or change your business?

Yes No Don't Know Doesn't Apply

Have your business revenues over the past 2 years

increased? decreased? remained the same? Other

Other (Please Specify)

Are you considering renovating or expanding your building or other facility in the next 2 years sometime?

Yes No Other

Other (Please Specify)

If you answered yes, Do you face any constraints or limitations to renovate or expand? (mark all that apply)

No Constraints Insufficient Space Available Financial Assistance Need physical planning assistance None of the Above Does Not Apply Other

Other (Please Specify)

Are you considering expanding ONLINE in the next 2 years?

Yes No Already Online Other

Other (Please Specify)

Staffing & Human Resources

How many employees &/or contractors do you have?

What are the critical issues for your employees? (mark all that apply)

Housing Transportation Living Wage Child Care Cost of Living No Issues Unknown None of the above Other

Other (Please Specify)

IF CURRENT EMPLOYEES NEED TRAINING, WHAT TYPES OF TRAINING DO THEY NEED?

What training is needed for BASIC SKILLS? (check all that apply)

Basic Communications Basic Math Basic Accounting Reading & Writing None of the above No Training Needed Other

Other (Please Specify)

What training is needed for improving CUSTOMER SERVICE SKILLS? (check all that apply)

Telephone Skills Guest Service Skills Retail Customer Service Skills None of the above No Training Needed Other

Other (Please Specify)

What training is needed for MARKETING SKILLS? (check all that apply)

Public Relations Social Media Print Advertising Online Advertising Email Marketing Best Practices No Training Needed None of the above Other

Other (Please Specify)

What training is needed for TECHNICAL SKILLS? (check all that apply)

Safety OSHA Training Woodworking Painting Auto Skills No Training Needed None of the above Other

Other (Please Specify)

What training is needed for COMPUTER SKILLS? (check all that apply)

Word Processing Spreadsheets (Excel) QuickBooks Social Media Website Management None of the above No Training Needed Other

Other (Please Specify)

What training is needed for MANAGERIAL SKILLS & HUMAN RESOURCES? (check all that apply)

Financial Management & Budgeting Record Keeping Time Management Inventory Control Employee Management State & Federal Mandates (i.e.: healthcare, insurance, etc.) None of the above No Training Needed Other

Other (Please Specify)

What training is needed for SOFT SKILLS? (check all that apply)

Interpersonal Skills Communication (written & verbal) Basic Work Ethics None of the above No Training Needed Other

Other (Please Specify)

Business Succession & Future

Are you planning on selling or retiring from your business...

in the next 2 years? in the next 3-5 years? in the next 5-10 years? sometime but not sure when? No, not selling or retiring. N/A Other

Other (Please Specify)

Do you have a written, notarized succession plan for your business, in the event that something happens to you unexpectedly?

Yes No Other

Other (Please Specify)

In the next 2 years, do you plan to...

Expand? Downsize? Relocate your business to another town? Stay the same? None of the above. Other

Other (Please Specify)

Where do you currently go for business resources & industry information? (ie: online, workshopes, podcasts, chamber events, etc.)

Are you currently facing any urgent issues that require immediate attention, such as: relocation, closing, employee layoffs, or problems with expansion, etc.? (Please describe what the problem is, how urgent it is, and how you plan to handle it. Please include any request for help you might need from the Chamber or its members. We are here to help however we can.)

Conclusion

If your business has a website, please enter the address here.

Is your business connected to any of the following Social Media platforms/outlets?

	Yes	No
Facebook

Twitter

LinkedIn

Skype

Google+

Pinterest

Blogger

Flickr

Instagram

Other (Please Specify)

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